FAQs

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover Via RazorPay Payment Gateway.

We usually process and ship orders within 5-7 business days. Delivery times may vary depending on your location and shipping method.

You can cancel your order within 48 hours of placing the order before the order dispatches. To cancel your order, please email us at [insert email address] with your order number and reason for cancellation.

We accept returns for products that are damaged, different from what you ordered, or if something is missing. Please see our full return policy for more information.

We offer standard shipping and express shipping options. Shipping costs will be calculated at checkout and vary depending on the destination and weight of the package.

Currently, we ship across India. International shipping is coming soon—stay tuned!

Once your order is dispatched, you will receive a tracking number via email. You can use this tracking number to track the status of your order.

Yes, we offer gift wrapping for an additional fee. Please select the gift wrapping option at checkout.

Some of our products can be customized. Please contact us at to inquire about customization options.

You can contact us at hello.crafteekart@gmail.com with any questions or concerns you may have. We typically respond within 1-2 business days.

Anyone! Whether you are a local guide, homestay owner, storyteller, trekker, or someone with a passion for nature and culture — you’re welcome to be part of our community.

No, joining our platform is completely free. We believe in building a community where everyone gets an equal chance to grow and connect.

You’ll need:

• A short bio or intro
• Contact details
• Photos of your work/place (e.g., treks, homestays, stories, etc.)
• Optional: Identity or guide certificate (for guides)

You can:

• Get discovered by travelers
• Get featured in blogs or magazines
• Grow your personal brand
• Build direct customer connections
• Participate in contests with exciting prizes

Once submitted, our team will review your application within 3–5 working days. You’ll receive an update via email or WhatsApp.

Yes, just contact us at [your email or WhatsApp] to update your profile, photos, or offerings.

Currently, we accept submissions in English, Hindi, and Bengali. More languages will be supported soon.

Certification helps but is not mandatory. We value local knowledge, experience, and trustworthiness. If you’re new, we still encourage you to apply.

Certification helps but is not mandatory. We value local knowledge, experience, and trustworthiness. If you’re new, we still encourage you to apply

Anyone with a passion for culture, creativity, storytelling, or tourism can apply. Whether you're an artisan, writer, photographer, local guide, homestay owner, influencer, or simply someone who wants to collaborate — there's a space for you.

No. Listing your homestay or joining as a local guide is completely free. We aim to empower local communities and promote authentic experiences without charging upfront fees.

Not at all! If you have a passion for storytelling or visual art and a unique perspective, we’d love to see your work — whether you’re a seasoned professional or a passionate hobbyist.

We will promote your craft through our website, social media, and marketing campaigns. Your work will be presented with your story, giving buyers a real connection to the maker behind the product.

We welcome partnerships with NGOs, content creators, artists, brands, and organizations that align with our values: sustainability, tradition, creativity, and community empowerment.

Absolutely! If you have multiple talents or offerings, feel free to apply under more than one category. We're always looking for passionate individuals who bring diverse skills.

Yes. Compensation depends on the type of contribution and the project involved. We aim to support and fairly value everyone who contributes to the Crafteekart community.

Each category on this page has an “Apply” or “Submit” button. Simply click the relevant one, fill out the short form, and our team will get in touch with you.

We're looking for authentic, engaging, and inspirational travel or trekking stories. It can be funny, emotional, adventurous, or simply beautiful!

Yes! We currently accept submissions in English, Hindi, and Bengali.

We recommend stories between 500 to 2000 words, but feel free to write more if you need to.

Absolutely! Photos are highly encouraged. You can attach them along with your story or share a Google Drive/WeTransfer link.

Yes! Top stories will win ₹500 gift vouchers, top photos get ₹1000 vouchers, and selected entries may be featured in our yearly magazine.

You can submit using:

• Our Google Docs Template
• The Email Template
  Or directly upload on our website's submission form.

If your story is selected, we will reach out within 2 to 4 weeks after submission.

Yes, you can submit more than one story if each one is unique.

Minor grammatical edits may be made. We will not change the essence or emotion of your story.

You can start with as little as ₹10,000 to begin your journey as a Crafteekart reseller.

Yes! You can start an online store, sell via social media, or opt for dropshipping. A physical store is not mandatory.

Not necessarily. With our dropshipping option, we handle storage and shipping—so you can focus on sales and marketing.

Yes. We provide product images, descriptions, and promotional material to help you succeed.

Absolutely. New resellers receive a quick-start guide and ongoing support from our team to help you grow your business.