FAQs
Here are some Frequently Asked Questions that you may find helpful. If you still have any doubts, feel free to contact us or raise a ticket in the Help section.
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover Via RazorPay Payment Gateway
We usually process and ship orders within 1-3 business days. Delivery times may vary depending on your location and shipping method.
We accept returns for products that are damaged, different from what you ordered, or if something is missing. Please see our full return policy for more information.
You can cancel your order within 48 hours of placing the order before
the order dispatches. To cancel your order, please email us at team@crafteekart.com with your order number and reason for cancellation.
We offer standard shipping and express shipping options. Shipping costs
will be calculated at checkout and vary depending on the destination
and weight of the package. for return & refund please read our Shipping and refund policy
No, Crafteekart.in do not offer international shipping. Our Global website has International shipping, Please visit crafteekart.com for more information.
Once your order is dispatched, you will receive a tracking number via
email. You can use this tracking number to track the status of your
order.
Yes, we offer gift wrapping for an additional fee. Please select the gift wrapping option at checkout.
Some of our products can be customized. Please contact us at [insert email address] to inquire about customization options.
You can contact us at the help option on the menu page with any questions or concerns you may have. We typically respond within 1-2 business days.